Privacy Policy.

This policy explains what information Creative Hive Solutions collects through this website and how it is used.

Information we collect

When you submit our enquiry form, we collect the details you provide: your name, company, email address, phone number, project information, and any files you attach. We do not collect payment information through this website.

How we use it

We use your information to respond to your enquiry, prepare quotations, and communicate about your project. We do not sell or share your information with third parties for marketing.

Communication

By submitting the form, you agree that we may contact you using the details and preferred method you provided (email, phone or WhatsApp) regarding your enquiry.

Data storage

Form submissions are processed by our website hosting provider and delivered to our business email. We retain enquiry information only as long as needed to handle your project or enquiry.

Cookies and analytics

This website does not use tracking cookies and does not require a cookie banner. We use Plausible Analytics, a privacy-focused service that collects only aggregate information: page views, referring sites, approximate country, device type and browser. It does not use cookies, does not track you across other websites, and does not collect or store any data that personally identifies you. No personal data is shared with Plausible.

We also record anonymous counts of certain actions, such as how often the enquiry form is submitted or a WhatsApp link is opened. These are counts only and contain none of the details you type into the form.

Your rights

You may request a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing hello@creativehivesolutions.com.

Contact

Questions about this policy: hello@creativehivesolutions.com, Creative Hive Solutions, Lusaka, Zambia.

Last updated: August 2026.